‘Game Chat’ - a game chatting SDK created with just a few lines of code.

'Chat' for fun gameplay. However, if you want to build a chat function yourself... You have to manage server operation from the beginning, and there are many types like private chat, guild chat, etc., and there are so many features needed like filtering, statistics, and more...

!​Conclusion: It's not easy!

How to easily implement chat functionality!

In the last post, I introduced the concept of messaging solutions that many game developers are using and the criteria for choosing a good solution.

Today, I will introduce the main features and advantages of the service that meets all these criteria, NAVER Cloud Platform 'Game Chat'.

Main Features of 'Game Chat'NAVER CLOUD PLATFORM Game Chat Features

Game Chat is a product that helps you develop and operate a chat system with a dashboard, statistics, and management features without building a separate server.

#1 Easy Implementation

'Game Chat' is based on a REST API SDK, which allows you to implement powerful chat functions with just a few lines of simple code and provides various APIs that make it easy to create and manage various functions like guilds, communities, and 1:1 private chats. It also supports various multi-engine and platforms such as PC (Javascript), Unity (Plugin), Android, iOS, Unreal (Plugin), COCOS2dx, and enables message delivery among them.

#2 Powerful Dashboard

Game Chat provides a powerful dashboard that collects various functionalities such as message statistics, chat channel (guild) management, user blocking and message filtering, as well as message downloading and searching. Its intuitive interface also provides excellent mobile compatibility.

#3 Real-Time Statistics

It provides various metrics that analyze collected chat data in real time, allowing you to analyze user access and message delivery status. In addition, it provides real-time statistics on visitor status, message status, DAU, and MAU, enabling you to monitor user chat and visit status in real time.

#4 Admin Mode

[Game Story Excerpt: Lineage M] Example of Illegal Advertising Game Chat provides an Admin Mode that allows you to use and control the following functions.

✔ Real-time message monitoring by channel

✔ Bulk message sending

✔ Search for past messages

✔ Blocking illegal users, etc. Especially, monitoring messages in real-time allows you to hear the real-time voices of users about updates or events, thus obtaining insights to decide on the direction of game operation.

Among many messaging solutions, why is Game Chat the optimal choice for building game chat? Let’s look at 'Game Chat' from the perspectives of customer support, cost, and scalability that were introduced in the last post.

#1 Customer Support

Even now, many game companies use the S solution and P solution, which have headquarters in the US and the UK, respectively. So when you send an online inquiry, it travels around the world resulting in infinite delays, and phone support often lacks a proper channel or isn’t satisfactory... You might have experienced this at least once~​ If a problem occurs with the game chat feature and the inquiry takes a long time and is inconvenient, you may have to bear the huge complaints from users. NAVER Cloud Platform's 'Game Chat' has an online/telephone customer support channel available in Korean (link), so you can receive the necessary technical support quickly.

#2 Cost

'Game Chat' has a reasonable cost structure. As long as 200 CCU (simultaneous connections) is in the 'development free zone', you can comfortably use the SDK and messaging features for free during development and self-testing. The cost for 200 - 2,000 CCU basic rate zone and over 2,000 CCU is also reasonable compared to other solutions.

#3 Scalability

'When will our game begin to globalize in earnest?'

It’s difficult to predict when global users will start accessing the game after publishing. However, as the scale of the game and user base expands, the importance of the chat function increases, and ‘scalability’ becomes an issue, so it’s best to prepare in advance for global expansion.

[Game Story Excerpt: League of Legends] : Korean users having difficulty communicating with Chinese users.

Game Chat supports real-time automatic translation in multiple languages in conjunction with the NAVER AI translation solution 'Papago.' Multinational users can communicate with each other not just in real-time chat but also in-game communities. Additionally, the features provided by Game Chat, such as 1:1 private chat, group messaging, monitoring, and filtering, become increasingly important as the scale of the game grows.

#4 Additional Advantages

Game Chat integrates with NAVER Cloud Platform's game unified development and operation platform Game Pot. It allows you to easily implement and build an integrated solution of features needed for game development and management, including chat.

Main features of Game Pot - https://game.ncloud.co.jp/ko

​Moreover, with Game Chat's chat data, it is stored on NAVER Cloud Platform servers. This means that it is stored in data centers established in the country~ This allows for stable and fast operation of chat services, utilizing the globally recognized cloud security technologies.

​'Game Chat SDK generated with just a few lines of code'

I have looked into the functionalities and reasons for adopting Game Chat.

By utilizing Game Chat,

efficient chat services can be provided

swiftly and stably,

wishing you success in operating your game!