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Thank you for your interest in our services. We prioritize customer satisfaction, and we have established a fair and transparent refund policy for our monthly subscription products.
We will help you write a refund policy for monthly subscription products. Below is an example of a typical refund policy for monthly subscription products. You can adjust the details as necessary.
Monthly Subscription Refund Policy
1. Refundable Conditions
- Cancellation of automatic renewal: If you cancel your subscription before the renewal date, no charges will be incurred for the subsequent renewal, and fees already charged will not be refunded.
- Refund after the first payment: If you request a refund within 7 days from the date of the first subscription payment, a full refund is possible.
- Other exceptional cases: If the user's request is deemed reasonable, a partial or full refund may be granted.
2. Non-Refundable Conditions
- Services already used: If any part or all of the monthly subscription service has already been used, refunds are not possible.
- Cancellation after automatic renewal: If you cancel your subscription after the renewal date, refunds are not possible, and you may continue to use the subscription benefits for the remaining period.
3. How to Request a Refund
- Refund requests can be made through [customer support email/contact].
- When requesting a refund, you must provide subscription-related information (subscription ID, subscriber name, etc.).
4. Refund Processing Time
- If the refund is approved, it will be processed within 7 business days.
- Refund amounts for card payments may take an additional 3 to 10 business days, depending on the card issuer.
5. Special Refund Policy
- The refund policy for specific promotions or discounted products may be set separately, and you will follow the refund policy provided when purchasing those products.
This policy may change according to the company's internal operating procedures, and changes will take effect after prior notice. Users are advised to check the latest refund policy before renewing their subscriptions.